Privacy Policy

 

Mindwise Consulting Ltd

This Privacy Notice explains how Mindwise Consulting Ltd collects, uses, and protects your personal data. It applies to individuals using our website, contacting us via online forms, subscribing to our mailing list, or receiving therapy, coaching, or consultancy services.

Who We Are

Mindwise Consulting (formerly operating as Amy Moss Hypnotherapy) provides therapeutic, coaching and consultancy services to individuals and organisations. We are committed to protecting your personal data and handling it transparently, securely, and in accordance with the UK General Data Protection Regulation (UK GDPR).

How We Use Your Personal Data

We process personal data for the following purposes:

  • To deliver therapy, coaching or consultancy services you have requested

  • To respond to enquiries made via our website

  • To maintain accurate records and comply with professional obligations

  • To send you updates, blog posts and relevant offers (only if you have opted in)

  • To gather feedback or testimonials with your consent

Your data will never be sold or passed to third parties for marketing purposes.

Website Contact Forms & Mailing List

When you contact us through our website (www.amymoss.co.uk), we may collect your name, email address and any message you submit. This information is used solely to respond to your enquiry.

If you choose to sign up for our mailing list, your name and email address will be stored securely using MailerLite, a GDPR-compliant third-party platform. You may unsubscribe at any time using the link in any email you receive from us.

Lawful Basis for Processing

Our lawful bases for processing personal data include:

  • Consent – when you explicitly opt in to receive marketing or email updates

  • Contract – to provide the services you have requested

  • Legitimate Interest – where processing is necessary for the delivery and improvement of our services, or to respond to enquiries

Data Retention

We retain client data for a minimum of 7 years in accordance with professional guidelines and insurance requirements. For clients under the age of 18, data is retained until their 25th birthday.

Anonymised Use of Data

With your consent, anonymised client data may be used for professional supervision, research or training purposes. You can opt out of this at any time.

Third-Party Services

We use the following GDPR-compliant third-party providers to support our services:

  • Squarespace – for website hosting and contact form submissions

  • MailerLite – for managing email communications

Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate data

  • Request erasure of data when no longer needed

  • Withdraw your consent at any time

  • Object to or restrict processing in certain circumstances

  • Request data portability (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/concerns/handling

Contact Us

If you have questions or concerns about this privacy notice or how your data is handled, please contact:
Amy Moss, Mindwise Consulting

Email: contact@amymoss.co.uk 

Website: www.amymoss.co.uk

Last updated: 23 April 2025